Privacy Policy
URL: veronnastudio.com/privacy-policy
Last updated: May 2025

1. Who we are
   VERONNA is a brand and design studio operated by Andrea León, based in Madrid, Spain.

Studio name: VERONNA Studio
Owner: Andrea León
Location: Madrid, Spain
Contact: hello@veronnastudio.com
Website: veronnastudio.com

2. What data we collect
   We collect personal data only when you voluntarily provide it to us, or when it is automatically collected through your use of our website.

2.1 Data you provide directly
→ Name and email address when you subscribe to our newsletter via Klaviyo
→ Name, email address, and any details you share when booking a discovery call via Calendly
→ Name, email address, and message content when you contact us through our contact form

2.2 Data collected automatically
→ Usage data: pages visited, time spent, referring URLs, browser type, device type, and IP address
→ This data is collected through Google Analytics and is anonymised where possible

3. Why we collect your data
   We collect and use your personal data for the following purposes:

Purpose Legal basis (GDPR) Retention
Sending newsletters and studio updates Consent (Art. 6.1.a GDPR) — you opted in via our signup form Until you unsubscribe
Responding to enquiries and booking calls Legitimate interest (Art. 6.1.f GDPR) — pre-contractual communication Up to 2 years
Analysing website traffic and improving our site Consent (Art. 6.1.a GDPR) — via cookie consent Up to 26 months (Google Analytics)
Managing client projects and communications Contract performance (Art. 6.1.b GDPR) Up to 5 years (legal requirement)

4. Who we share your data with
   We do not sell, rent, or trade your personal data. We share it only with the following third-party service providers, strictly for the purposes described above:

→ Google LLC (Google Analytics) — website analytics. Data may be transferred outside the EU under Google's standard contractual clauses. Privacy policy: policies.google.com/privacy
→ Klaviyo Inc. — email marketing platform. Processes your email address and name for newsletter delivery. Privacy policy: klaviyo.com/legal/privacy
→ Calendly LLC — appointment scheduling. Processes your name and email address when you book a call. Privacy policy: calendly.com/legal/privacy-notice

All third-party providers are required to handle your data in accordance with applicable data protection laws.

5. International data transfers
   Some of our third-party service providers are based outside the European Economic Area (EEA), including in the United States. Where this is the case, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

6. Your rights under GDPR
   If you are located in the European Economic Area, you have the following rights regarding your personal data:

→ Right to access — you can request a copy of the personal data we hold about you
→ Right to rectification — you can ask us to correct any inaccurate or incomplete data
→ Right to erasure — you can ask us to delete your personal data in certain circumstances
→ Right to restrict processing — you can ask us to limit how we use your data
→ Right to data portability — you can ask us to provide your data in a structured, machine-readable format
→ Right to object — you can object to our processing of your data based on legitimate interests
→ Right to withdraw consent — where we process your data based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at hello@veronnastudio.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD): aepd.es.

7. Data security
   We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy
   Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at hello@veronnastudio.com.

9. Changes to this policy
   We may update this Privacy Policy from time to time. When we do, we will update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically.

10. Contact
    For any questions or requests related to this Privacy Policy, please contact:

Andrea León — VERONNA Studio
Email: hello@veronnastudio.com
Website: veronnastudio.com
Location: Madrid, Spain